Policies

Campbell University Undergraduate Catalog

The University Catalog is the binding agreement for all students to Campbell University. The terms “Catalog” and “Bulletin” are used synonymously throughout this document and this website. Note the version of the Bulletin found here will always be the most current version. 

State Authorization and Consumer Disclosures

The United States Department of Education requires that every institution of higher education obtain authorization from each state in which it offers distance education opportunities. Campbell University is committed to complying with the requirements of each state in which we offer distance learning programs and courses.

Campbell University is currently authorized to offer online courses for students residing in all 50 states. 

If you currently reside in the United States but outside the State of North Carolina and are considering enrolling in an online program or course it is necessary that you consult the information below to determine your eligibility. These restrictions do not apply to students enrolled on the Main or Extended Campuses. However, students currently enrolled on our campuses who wish to complete their program online should ensure that Campbell is authorized to provide distance education in their planned state of residency.

(Students residing on a military base are exempt from residential restrictions)

Student Grievances or Complaints

Campbell University Student Complaint Process

Students having complaints or grievances should make every effort to resolve the matter by following the Campbell University Adult and Online Education Complaint Process (PDF), found in the most current Student Handbook (PDF). The Campbell University Adult & Online Education contact information is:

  • Campbell University – Adult & Online Education
    P.O. Box 265
    Buies Creek, NC 27506
    T: 910-893-1278
    Email: online@campbell.edu
    Website: Adult & Online Education

NC Post-Secondary Education Complaint Process

If a complaint cannot be resolved through the institution’s complaint process, students may file a complaint with the North Carolina Post-Secondary Education Complaints unit. Please review the NC Post-Secondary Education Student Complaint Policy (PDF), print and complete the NC Post-Secondary Education Complaint Form (PDF) and submit the complaint to:

SACSCOC Student Complaint Process

If for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with Campbell University’s accrediting agency. Campbell is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure. The contact information for SACS is:

SARA-NC Complaint Process

Campbell University is a member of the State Authorization Reciprocity Agreement – North Carolina (SARA-NC). Students may also file a complaint through SARA-NC. SARA-NC is the portal for the North Carolina State Education Assistance Authority. Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form (PDF). The contact information for SARA-NC is:

  • SARA North Carolina
    North Caroline State Education Assistance Authority
    P.O. Box 14103
    Research Triangle Park, NC 27709
    T: 855-SARA-1-NC (727-2162)
    T: 919-549-8614, ext. 4667
    Website: SARA North Carolina