Student Resources

Student Resources

Current Online Students

Course Content Questions

Students with questions about course content including the location of lectures, assignments, and tests should contact their instructor. The instructor is the only person that can assist students with assignment and test resets. Instructors should be given 24 hours to respond to a request.

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Help & Support

Blackboard 24/7 Support

Blackboard questions and tutorials outside of business hours can be addressed by Blackboard 24/7 Support. Blackboard 24/7 Support cannot reset your username or password for any Campbell University System.

For all other technical assistance, please contact the Helpdesk, who will route the calls to the appropriate individuals. 

Blackboard 24/7 Support: 1-866-886-4846

Blackboard 24/7 Support

Help Desk (Logins & Passwords)

Faculty, staff and students with questions or issues related to email access, WebAccess, Blackboard usernames, Blackboard passwords, Blackboard Student Access/Enrollments, Blackboard Faculty Access and Blackboard errors should contact the Help Desk (a part of Computing Services) as their first point of contact.

The Help Desk cannot reset your initial Application Profile password.

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Student Success

Student success is our number one priority at Campbell University. How do we help you reach success? Our admissions counselors help you build a solid path to graduation through careful planning and evaluation of transfer and military credits including enrollment in our Campbell University Online Seminar for Undergraduates. After the initial term, an academic adviser is assigned to help answer questions about your field of study.

Department of Online Education

If, after the prior options, you are not able to get a resolution to your needs, please contact the Department of Online Education at Campbell University to assist you.

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On campus: ext. 7899
Off campus: 910-893-7899
Toll-free: 1-866-317-6872

Toll-free and off-campus call options

  • Option 1: Online Undergraduate Programs

  • Option 2: Online Master of Education Program

  • Option 3: Blackboard 24/7 Support

  • Option 4: Helpdesk

  • Option 0: University Operator